Get Started With Proano Tax Prep

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Get in Touch

Contact Details

Serving

South Florida

Email

Info@proanotaxprep.com
marthahproano@hotmail.com

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Ready to file with confidence?

Proano Tax Prep proudly serves Broward County with accurate, confidential tax preparation for individuals and small businesses. Click below to schedule your consultation and let’s simplify your tax season—step by step.

Contact FAQ

Everything you need to know before reaching out — fast answers, clear next steps, and respectful support.

How do I schedule an appointment?

Use the booking button on this page or send us a message through the contact form. Once we receive your request, we’ll confirm the best time and share the next steps to get started.

What information should I include in my message?

Please include your full name, preferred contact method (phone/email), your filing type (individual or small business), and a short description of what you need help with. If you have a deadline, include the date.

Do you offer remote or online tax services?

Yes. We serve Broward County and can also assist clients remotely with federal tax services. We’ll guide you on secure document sharing and keep communication clear from start to finish.

How quickly will I get a response?

We respond as soon as possible during business hours. If you contact us after hours, we’ll follow up on the next business day. (During peak tax season, response times may be slightly longer.)

Can I drop off documents in person?

If in-person document drop-off is available, we’ll confirm instructions when you schedule. For many clients, remote document sharing is the simplest option. Please do not send sensitive documents via unsecured email.

What’s the safest way to send my tax documents?

We recommend using a secure method for sharing documents (such as a secure upload link or protected file sharing). We’ll provide instructions after you contact us so your information stays protected.

Do I need an appointment, or can I just call?

You can call with questions, but appointments are recommended for tax preparation so we can dedicate time to your return. Scheduling ensures you receive focused, organized support.

How do you handle pricing and payment?

Pricing depends on your tax situation and the forms required. We confirm scope and expectations before filing, and we’ll explain payment options clearly so you know what to expect.

Can you help if I’m missing documents or unsure what I need?

Yes. Let us know your situation and we’ll help you create a checklist based on your filing type (W-2, 1099, self-employed, dependents, education, etc.). We’ll guide you step-by-step.

Is my information kept confidential?

Yes. Confidentiality is a top priority. We use a privacy-first approach and handle your information with integrity, respect, and care throughout the entire process.